When registering your product on Hotmart, you’ll need to go through two steps concerning payment: defining the type of payment and then the method.
- Log in to your Hotmart account using this link: https://app-vlc.hotmart.com/login
- In the left sidebar, select Products
- Click on Register Product
- In Pricing, choose the currency and then the payment type
You can choose among the following options:
One-time payment - The price of the product needs to be paid in full, with no option to pay in installments
Payment in installments with fees for the buyer (up to 12 installments)
The buyer will pay the amount for the product in more than one installment and they’ll be charged a fee of 2.89% per month, in addition to the product price.
Creators may decide how many installments the total price can be paid in. Keep in mind that the number of installments available to choose depends on the price of the product.
In purchases paid in installments, creators will receive the amount in full for the product and buyers will pay the additional fee with each installment.
Creators can choose whether to pass on the costs to their customers. Set up the offer WITH fees and then select the number of installments. In this case, each installment will have a fee of 2.99% per month.
Creators will be able to register a product on the platform, offer payment in up to 12 installments without fees, and receive the full amount when a sale is made. In the case of Colombia, specifically, the fees are charged by the credit card companies and they may vary for each customer.
Payment in installments without fees for the buyer
When the fee is paid by the seller, the base value of the commission they'll receive on credit card sales will be discounted according to the rate of 2.89% per month and the number of installments.
For example, if the seller/creator has set the product price to 2 installments of BRL 50.00 when buying with a Bank Payment Slip, buyers will pay BRL 100. If they use PayPal, buyers will also pay BRL 100. When paying by credit card, buyers will pay 2 installments of BRL 50.00 (totaling BRL 100, the same with Payment Slips and PayPal), but the base price for calculating the commission of the seller and affiliates will be BRL 95.83 because the installment fees will be discounted. This value is called the Real Price in the "Offer Registration" screen.
Creators and affiliates don't need to worry about any of these calculations. The aim of this article is only to explain how this payment method works. When you configure your offer with fixed installments, the platform will make the calculations and automatically present the customized installment plan for you.
Creators will be able to offer NO fees to their buyers and customize the payment plan by choosing the number of installments to offer (3, 6, 9, or 12 installments, and will be able to view the amounts for each installment plan.
*For both types of installments payments, with or without fees for the buyer, each installment should always have a minimum value of MXN 100.
Subscription Plans - Buyers make recurring payments, which can be monthly, bi-monthly, quarterly, semi-annually, or annually. Creators can create different subscription plans for their customers, defining the name of the plan, billing frequency, the amount of each recurring payment, and the period for which they will be billed.
*Payment types cannot be altered after the product is approved, so, it’s important you choose the option that best fits the format of your product.
**Payment types available vary according to the currency of the country chosen.
Smart Installments is a payment method that allows buyers to split the value of the product into monthly installments with their credit card without using up their limit.
This way, the product is accessible to more buyers, improving their experience when purchasing the product.
Note: For Brazil, Colombia, and Mexico, Smart Installments is not available, since these countries have the native installment plan option.
After you register your product, on your checkout page you can choose to offer different payment methods.
- On the left sidebar, select Products, then I’m a creator
- Select a product
- Then, click on Tools
- And finally, click on Payment Settings
The payment methods available are:
- Credit Card
- Bank Payment Slip
- Direct Debit
- PIX (Brazil)
- Credit Card via PayPal
- Only buyers in Brazil can use Hotmart Balance. For buyers in other countries to use the balance, it is necessary to register the offer in Brazilian Reais and the product creator needs to have a bank account in Brazil to receive the amount paid in reais.
- Caixa Virtual Debit Card
- This payment method is only available in Brazil.
You can also make the following payment methods available:
- Samsung Pay (except for Colombia, Mexico, Peru, and Chile)
- Google Pay (except for Colombia, Mexico, Peru, and Chile)
- SEPA (European Union)
- Oxxo (Mexico)
- PagoEfectivo (Peru)
- Sencillito (Chile)
- Multibanco (Portugal)
- BACS (UK)
- PSE (Colombia)
It’s not possible for the affiliate to choose which payment methods will be made available on the checkout page of the product they promote.
Some restrictions apply for cash payments:
- Colombia $9.000
- Mexico $100
- Other countries $100
- Colombia $1.000.000
- Other countries $10.000
If you have any questions when it comes to these payment methods, please open a request with our Customer Support with the subject PAYMENT OPTIONS and our team will be ready to help you out.
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