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Hotmart website
Hotmart Platform
Português - Brasil
English
Español
日本語
Français
Italiano
العربية
Help Center
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These are the most frequent questions here
Your purchase
How to access my certificate?
How can I access the product I’ve purchased?
I can't access my purchase. What should I do?
Account and registration
How do I register my bank account?
Why has this Hotmart account been blocked?
How do I change the email registered on my Hotmart account?
Cancellation and refund
How can I cancel a subscription service?
How do I request an order cancellation and get a refund?
What do I do when the refund deadline expires?
Affiliations
How to make your first sale
How do cookies work at Hotmart?
How do I become an Affiliate to a product on Hotmart?
Product registration and management
How to setup a product’s co-production?
How can I have more protection for my PDF and EPUB ebooks (Social DRM)?
How to register my product?
Fees, commissions and withdrawals
How can I withdraw my commissions?
When can I withdraw my commissions?
Which service fees does Hotmart charge?
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Want to start an online business?
How about some help?
On the Hotmart blog, you will find essential content and tools for those who want to work online, including free resources!
Want to start an online business?
How about some help?
On the Hotmart blog, you will find essential content and tools for those who want to work online, including free resources!
