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How to fill out the purchase form?

Buying through Hotmart is simple and safe. You will only need to provide some personal information in order to purchase the product and receive access to your account.

 

Some basic data will always be mandatory, while others, such as your ID or zip code, may or may not be requested, depending on the configuration set by the Producer.

 

1. In the upper right corner, you must choose the country of purchase. This information is important to define the currency of the purchase, the payment methods available, the taxes applied and how the product will be billed.

2. In the Full Name field, you need to enter your name as it appears on your ID card. This will allow us to locate your Hotmart account more easily in case you have any difficulties.

3. Next, you must enter your email address twice. It is essential to verify that it is the correct email address, as you will receive your product access information there. If you previously made a purchase through Hotmart, it is important that you use the same e-mail address, so that you can access all your products from the same account.

4. If the form asks you to enter your telephone number, it is not necessary to enter the country code, as it is automatically selected.

5. You must select your preferred payment method. The credit card option will always be available. . Other payment methods may vary depending on the country and the configuration set by the Producer. In case your preferred payment method is not available, you can refer to Why can't I find the payment option I need on the checkout page? for more information.

6. If you have questions about how to make a purchase with a credit or debit card, please visit this article:  

7. Finally, click on Buy now

 

If any of the data appears in red, it means that the information provided is incorrect. There may be a missing number or an invalid character. We suggest that you check what might be incorrect and try again.

 

Once your purchase is approved, you will receive the access data in the email address you provided. If you have questions about accessing your digital product, you can refer to the article How can I access the product I’ve purchased?

 

If, for any reason, your purchase is not approved, please visit the article Why can't I complete my purchase, or why hasn't my purchase been approved? 

 

If you have questions about the content or the available payment options for this product, you can find the Producer contact at the bottom of the payment page. You just need to click on the Contact option, and you will be able to visualize the Producer's email address.

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