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What is Hotmart and how does it work?

Hotmart is a platform that connects people who create products, people who want to promote them, and people interested in buying them. Through the platform, you can sell, promote, and purchase digital and physical products using tools for payment processing, content delivery, sales management, and transaction tracking.

On the platform, you'll find different types of products, such as online courses, ebooks, subscriptions, events, mentoring programs, software, and physical products. Each offer is created and sold by a Creator, who defines its features, price, and sales terms.

In this article, you'll learn how Hotmart works, what user profiles are available on the platform, and where to start based on your goal.
 

How does Hotmart work?

Hotmart brings together Creators, Affiliates, and Buyers on a single platform. While Creators make their products available for sale, Affiliates can promote them and earn commissions from qualifying sales. Buyers purchase products and access the content or track the shipment, depending on the type of product.

When you create an account, you can use the platform according to your goals. A single account can have more than one profile.

Creator

A Creator is someone who creates and sells products using Hotmart's infrastructure.

In addition to publishing offers, Creators can manage sales, configure payment methods, deliver content, create Affiliate Programs, and track their business performance.

If you'd like to sell your own products, check out the article How do I register my documents on Hotmart?.

Affiliate

An Affiliate promotes products created by other Creators using exclusive Promotion Links.

When a sale is completed according to the Affiliate Program rules, the commission is assigned to the Affiliate responsible for the promotion.

If you'd like to get started as an Affiliate, check out the article I want to become an Affiliate: what do I need to know to get started?.

Buyer

A Buyer is someone who purchases products sold through Hotmart.

Once the purchase is confirmed, Buyers can access their digital products, view payment information, and manage their account.

If you've made a purchase and need assistance, check out the articles in the Buyers section of the Help Center.


How much does it cost to use Hotmart?

Creating a Hotmart account is free. If you're a Creator, you can create your account, explore the platform, and publish your products at no cost. Hotmart fees are only charged when you make a sale. To learn about the applicable fees and conditions, check out the article about Hotmart fees.

If you're a Buyer, Hotmart doesn't charge any additional fees for accessing the product you've purchased. The amount you pay corresponds to the price set for the offer at the time of purchase.
 

How do I get started?

If you're new to Hotmart, choose the option that best matches your goal:

  • I want to sell my own products.
  • I want to promote products as an Affiliate.
  • I want to buy a product.
  • I already have an account and need to update my information.

You don't need to create separate accounts for each profile. You can use the same Hotmart account as a Buyer, Creator, and Affiliate. Simply enable the profiles you need and keep your account information up to date.

If you'd like to create your Hotmart account, check out this article.
 

Frequently asked questions

How do I access Hotmart?

You can access your account through a web browser at https://app.hotmart.com or by using the Hotmart app, available for Android and iOS devices.

Can I be a Creator, Affiliate, and Buyer at the same time?

Yes. The same account can have more than one profile on the platform.

Does Hotmart sell its own products?

No. The products sold through the platform are created and managed by Creators, who are also responsible for their content, offers, and sales terms.

Does Hotmart process purchase payments?

Yes. Hotmart provides the infrastructure for processing payments and recording transactions made through the platform.

Do I need to create a new account if I've already purchased a product through Hotmart?

No. You can use the same account to buy products, sell as a Creator, or work as an Affiliate. Simply enable the profile you want to use and complete your registration when necessary.

Do you need to talk to us?

If you have any further questions, please contact us and we'll get back to you as soon as possible