Home Page Managing my productHow to import new users to the Hotmart Members Area (Hotmart Club)?

How to import new users to the Hotmart Members Area (Hotmart Club)?

You can manually add new students to your member area. Below, we show you how you easily can add new students in different scenarios.

 

Migrating users from an external members area

If you have already made sales using Hotmart and you are migrating from an external member area to Hotmart Club, you can import them like this:

  1. Access your Hotmart account;
  2. Click on the Browse menu (9-dot menu) in the upper right corner;
  3. Then access Course Management;
  4. On the left side, click on Products;
  5. Click the three-dots to the right of the chosen product, then click Edit;
  6. Now, click on Users and then on Import Users;
  7. Select Manually, fill in the fields and that's all! 

If you still use the Course Management area, the step-by-step guide is as follows:

  1. Access and log in to Hotmart via the link https://app.hotmart.com/
  2. Click on Products, on the left side menu, and access the product you want;
  3. Then click on Course Management;
  4. Access the Classes tab;
  5. Select Users, click on Import Users;
  6. Select Manually, fill in the fields and that's all! 

New product

If you are migrating your product to our platform to start selling through Hotmart, there are two options and your choice must be made based on the number of users to be imported:

You can import your students in batch:

This action must be performed when you have many users to import. You can, by default, import 10 users initially and, depending on the number of sales made, the number of users that can be imported increases.

  1. Follow steps 1 to 7 of the tutorial above
  2. Choose the In Batch option
  3. Select the date you wish to set as the user's purchase date
  4. Choose the Group to which you want to import your students
  5. Enter in the text box the following information: name, email and purchase date (optional) separated by “;” (semicolon), and without quotes

e.g. Darren Smith; darren.s2016@example.com; 10/23/2020

You can also set a default group and purchase date for all users on the list.  

  1. Click Import

This way, all listed customers will be imported. Customers will receive an email informing them of the change and teaching them how to activate their Club account.

You can also import your students manually:

This option also allows you to invite specific people to participate in your member area, such as moderators, content editors and administrators.

  1. Follow steps 1 to 7 of the first tutorial above
  2. Choose the option Manually
  3. Fill in the information for each student you want to import

You can choose which role the user will have and to which group you want to add them.

  1. Click Add to List
  2. Click Import

Customers will receive an email informing them of the change and teaching them how to activate their Club account.

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