Home Page My accountHow do I deactivate or reactivate my Hotmart account?

How do I deactivate or reactivate my Hotmart account?

Hotmart allows you to deactivate or reactivate your account any time. Before doing this procedure, you must check if there is any balance in your account, avoiding problems to transfer that amount. To deactivate your account, you must follow the instructions below:

  1. Log in to your Hotmart account: https://app-vlc.hotmart.com/login
  2. After logging in, go to the upper-right corner of your dashboard and click on your profile image, select the first option My Account
  3. Click on the Security and privacy tab
  4. Click on the Delete account button at the bottom of the page
  5. A new page will open up, click on the button Delet account to confirm

EncerrarcontaENG.gif

Once the procedure is complete, your account will be closed. You will receive a quick survey about the reasons that led you to close your account. This survey is very important for the development and improvement of our platform. We will be very grateful if you can reply. It is a quick and simple process.

If at any time you decide to reactivate your account, please send a request to our support team, using the subject REACTIVATE ACCOUNT. We will contact you soon.

Do you need to talk to us?

If you have any further questions, please contact us and we'll get back to you as soon as possible