Hotmart Tutor is a smart tool designed to enhance your students' learning experience by allowing them to ask questions directly within courses hosted on Hotmart Club. With quick and accurate responses at any time of the day, the Tutor makes the learning process more dynamic and accessible.
To use Hotmart Tutor, make sure your courses meet the following requirements:
- They must be hosted in the Hotmart Club Members Area.
- Videos should have audio in Portuguese and be played using the Hotmart Player.
- Subtitles in Portuguese must be enabled for all videos.
❯ To set up the Tutor in your course, follow the steps below:
- Log in to your Hotmart account via https://app.hotmart.com.
- In the left-side menu, click on Products and select Members Area.
- Choose the members area you want to configure and click to access it.
- In the left-side menu, go to Settings.
- Under Settings, select Tools.
- Find the Tutor option and click Edit to set it up.
- A list of eligible courses will appear. Select the courses where you want to activate the Tutor and enable the feature.
After activation, the Tutor will begin learning the course content, which can take up to 24 hours. Even after activation, if you add new videos to your course, the Tutor will continue learning from them to stay ready to assist your students.
Once the Tutor is prepared, your students can access it directly from the video pages using the option Get more information about this content from our smart assistant. By clicking on Ask now, the Tutor will appear on the right side of the screen, ready to help.
❯ Customization and additional content
If you want to customize the Tutor, you can change the default name "Tutor" to another name of your choice, up to 16 characters. This name will be consistent across all Hotmart Club courses where the Tutor is active.
You can also add extra content to help the Tutor learn more about your course. For instance, you can upload a .txt file with a list of frequently asked questions and their answers. To do this, use the Add additional content option on the Tutor setup screen. The file can be up to 50 MB.
If you need to remove any extra content, simply click on the trash icon next to the file you want to delete, and it will be removed from the Tutor’s knowledge base.