Home Members area (Hotmart Club)How to assign a community moderator role to a Hotmart Club account?

Find your question in the Help Center

How to assign a community moderator role to a Hotmart Club account?

Within Hotmart Club communities, it is possible to delegate community moderation to other members of your team, allowing accounts other than yours to manage your student groups.

This person will be able to delete posts and comments and ban members from communities. However, you will not have any access to your product configuration or any other information in your account.

To assign a moderator role to an account, follow the steps below:

  1. Log in to Hotmart using the link https://app.hotmart.com/
  2. Click on Products on the left side menu
  3. Go to Hotmart Club
  4. Select your members’ area
  5. At the side menu, click Home
  6. Click the How it’s Looking button
  7. On the left-side corner, select the desired community
  8. Click on the 3 dots in the top right corner and select the Settings option
  9. Under Members and Permissions, select the desired user
  10. On the right corner, change their permission from “member” to “moderator”
  11. That’s it! Your community just got a new moderator!

If you want to remove the moderator permission from a user, access the Moderation tab and reassign the “member” permission to them.

Do you need to talk to us?

If you have any further questions, please contact us and we'll get back to you as soon as possible