I made a sale through Hotmart and I need help - Hotmart Help Center

I made a sale through Hotmart and I need help

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I made a sale through Hotmart and I need help

Grow your business with the tools Hotmart offers. Learn how to manage your product, use the Member’s Area, Affiliate Program, and more.

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Managing my product

Learn about the new Hotmart Club
Discover the “Exported Reports” tool
How to use Sales Recovery for subscription products

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Account and registration

What is a Direct Credit Company, and how does it work?
How do I register my bank account for withdrawals outside Brazil?
How do I register my bank account for withdrawals in Reais?

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Members Area (Hotmart Club)

How can I offer a bundle of products from my Club as a subscription?
What are the dimensions of the images needed to customize my members area?
How to activate the display of “cover modules” on the showcase in your Hotmart Club

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How to become an affiliate

What is the role of an affiliate?
How do I become affiliated to a product at Hotmart?
How to add products to your Favorites in the Affiliate Market

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Affiliate program

How do I set up my Affiliate Program?
How to recruit Affiliates to my product?
What rules to attribute commission can I choose for my product?

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Tax information

What information will Hotmart report for DAC-7 purposes?
Global sales: what you need to know about Hotmart's business model updates
How to integrate with Alegra

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Commission withdrawal

How do I withdraw commissions in Colombian Pesos (COP)?
Learn more about the new rules for selling in Argentina.
How to create my PIN at Hotmart

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Commission tracking

How does the tracking process of Promotional Links (HotLinks) work?
What are Hotmart’s rules to attribute commissions?
How do cookies work at Hotmart?

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Data tracking and analysis tools

How to shorten and personalize my links with the Link Manager?
Meet Metrics (beta): the new environment to track your business results
What is Hotmart Analytics and how to use it?

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Conversion tools

How to integrate WhatsApp with the Hotmart platform
What is Purchases Recovery and how to make one?
Does Hotmart charge any extra fees to retrieve sales from users who haven’t retrieved it before?

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Pixels

How to set up the Kwai pixel?
How to set up the LinkedIn pixel
How to set up the Pinterest pixel

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General

Win-Win Black November Rules
Get to know Hotmart Player [BETA]
Hotmart Journey

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Wallet

How does the Wallet Statement work?

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International Sales

Installments for those who sell in Chile, Peru, Mexico, Colombia, and Brazil
What is VAT
In which currency will my commission be paid?

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Optimizing your promotion

Setting up the Affiliate Bonus
How to create Promotional Links as an affiliate

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Subscriptions

How to increase customer loyalty using the Early Subscription Renewal tool? (beta)
What is a subscription product and how to create one?
How to change the trial model in subscription products?

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Integrations

How to natively integrate Hotmart and Teachable
What is Hotmart Developers?
How to integrate with Zapier

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