Registering an account with our partner Payoneer to withdraw commissions in dollars is very simple.
To get started, it's important to ensure that you are logged out of any active sessions on Payoneer. If you are logged in, please log out before proceeding. You can access the Payoneer website through this link: https://www.payoneer.com/
If you have any questions regarding your Payoneer account, learn how to update your account information or learn how to get in touch with Payoneer.
Once you've completed these steps, let's begin:
- Log in to Hotmart https://app.hotmart.com;
- Click on the circle in the top right-hand corner of the page and select My Account, or click on https://app.hotmart.com/accounts;
- Select Financial Information tab;
- Locate the Payoneer section;
- Read the description and click on Sign up;
- You will be redirected to the Payoneer page to start registering for an new account on the platform or log in to your account already created by clicking on Already have a Payoneer account? Access as shown in the image below.
- Choose the payment option that works best for your transfers;
It's important to note that the Payoneer account must be held by the same person as the Hotmart account. This means that your registration details need to be the same on both platforms, i.e. if your Hotmart registration is for an Individual, your Payoneer account must also be for an Individual and contain the same information.
Your details will be filled in automatically, so if any of them are inaccurate, click on Personal Information and update your Hotmart account. Remember that to change the data in blocked fields, you need to contact the customer service team using the button Contact Us at the end of this article.
- Once you've registered, return to the Hotmart platform in the Financial Information tab and look for the status of your integration. If your account is rejected, you will receive an email from Hotmart with instructions, and you can also view the pending issues in the Financial Information tab of your Hotmart account or in your Payoneer user account.
- If your account is approved, you can request a withdrawal on the platform at any time by following the steps in the article How can I withdraw my commissions?.
You can also contact Payoneer directly using the channels available in the article How to get in touch with Payoneer?