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How do I access my certificate?

Completing a digital course is an important milestone in your learning and development journey. To recognize this achievement, the platform allows you to generate a certificate.

In this article, you'll learn the requirements for unlocking this document and the step-by-step process to generate it from both a computer and the mobile app.

 

How can I generate my certificate through a web browser?

To generate your certificate using the web browser on your computer or mobile device, the process takes place directly in the Club. 

  1. Log in to your Hotmart account: https://consumer.hotmart.com
  2. Locate the product and click it to open the members area.
  3. Just below the course description, you'll see the total number of content items and a progress bar that tracks the lessons you've completed. 
  4. Once your progress reaches 100%, the Generate Certificate button will become available. 
  5. Click the button, and a text box will appear asking you to enter your full name to be displayed on the certificate. 
  6. After entering your information, select Save and Generate Certificate.

 

How can I generate my certificate through the Hotmart app?

If you prefer using a mobile device to manage your achievements, you can generate your certificate directly through the Hotmart app:

  1. Open the Hotmart app. 
  2. Access the product's members area
  3. Go to the Products tab and locate the course you want. 
  4. On the next screen, select Certificates, then Generate Certificate
  5. Enter the name you would like to appear on your certificate. 
  6. Finally, select Save and Generate Certificate to complete the process.
Important: If your product is available on a platform external to Hotmart, you'll need to contact the Producer for more details on how the certificate will be available.

 

Frequently Asked Questions

Why hasn't my certificate been released yet?

To generate a certificate, you must complete all required content. 

To check your remaining progress, click Generate Certificate in the members area. There, you'll be able to see how many content items are still required for completion. 

Some training programs include assessments or quizzes with a minimum passing score. These activities require interaction so the system can register course completion.

Do you need to talk to us?

If you have any further questions, please contact us and we'll get back to you as soon as possible