Home Page My accountHow can I reset my Hotmart access password?

How can I reset my Hotmart access password?

In order to access Hotmart’s platform, you need to use your email and password. 

The email is the one you used when buying your product and where the confirmation of your purchase was sent to, or the email you used when registering yourself as a Producer or an Affiliate.  

Your Hotmart password is unique, personal, and nontransferable. It gives you access to use the Hotmart platform, so it is of utmost importance that you remember to handle it with care.    

This password, in addition to being your entry to your personalized and exclusive environment, provides security and protection for your user information.  

If you think that nonauthorized users are trying to use your Hotmart account, please, reset your platform password.  

If you need help resetting your Hotmart password, just keep reading!  

I forgot my password

If you don’t remember your account login password, you can reset it via this link: https://app-vlc.hotmart.com/password/forgot.

Here, you will need to provide the email which you registered with the platform and a message about resetting your password will be sent automatically.    

NEED TO KNOW: Soon after requesting to reset your password, you will not be able to request to change it again for at least another 30 minutes. Because of this, make sure you’ve received the email instructing you on how to change your password by checking your inbox, spam, or trash.  

Changing or resetting my password 

If you’d like to edit your password settings after logging in to your Hotmart, just follow the steps below:   

I’m a Producer and/or Affiliate 

  1. Access your Hotmart account through the link https://app-vlc.hotmart.com/login
  2. After you’ve accessed it, go to the top-right menu of the page and click on your photo.(see the arrow pointing out where your photo will appear below).
  3.  When clicking on your profile photo, select My Account
  4. Next, click on the Preferences tab
  5. Scroll down to the bottom where there is the Advanced tab and click on the button to Change Password 
  6. A Change Password screen will automatically appear. In the first field, type in your current password that you use to access your Hotmart account. 
  7. In the second field, type your New Password and confirm this new password by typing it again in the third field. 
  8. Now, hit Save. Your password has been reset!

I made a purchase via the Hotmart platform

  1. Login to the Hotmart platform: https://www.hotmart.com
  2. Click My Account and then on Edit profile in the upper-right of your screen. 
  3. On the next page, put in your current password and your new password.  
  4. Doublecheck everything and don’t forget to hit Save.

Would you like to reset your email? Click here to find out how. 

If you have any questions, get in touch with our Customer Support team. 

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