The Hotmart Video Player is the platform’s native streaming service, designed to let you host and stream your content directly within Hotmart Club, without the need for third-party providers.
In this article, you'll learn how to enable the Video Player for your product, understand the streaming service fees, learn how file optimization works, and discover how to migrate to the Video Player directly from your Media Library.
How do I enable the Hotmart Video Player for my product?
To enable or disable the Video Player for a specific product, follow these steps:
- Log in to your Hotmart account at: https://app.hotmart.com/.
- From the left-hand menu, click Products and select My Products.
- Choose the product you want to configure and open the Membership Area tab.
- In the product menu, click Settings and go to the Integrations section.
- Locate the Hotmart Video Player option and switch the toggle to enable or disable it.
- Click Save at the bottom of the page to confirm the changes.
If you're migrating modules or lessons from an existing course to a new product, make sure to enable the Hotmart Video Player for the destination product before starting the import process. Otherwise, the imported media files won't display correctly for your students.
What fees do I need to pay to use the Hotmart Video Player?
Using Hotmart’s streaming service includes an activation fee for each approved sale. The fee is always charged in the commission currency. For example, if your commission is paid in USD, the fee will also be charged in USD.
The fee is calculated per approved sale of your product, regardless of how many videos or audio files you choose to host in your course. Here's how the fee is applied based on your product type:
| Product type | Video Player Activation fee amount |
|---|---|
| One-time payment or installment products | A fixed fee of R$2.49 (or EUR/USD 1.49 for international sales) is charged for each approved transaction. |
| Subscription (Recurring) products |
The fee varies between the buyer's first payment and the subsequent ones:
|
| Products sold as bundles |
The activation fee is doubled. In this case, the amount varies according to the types of products included in the bundle:
|
To learn more about pricing and the fees that may apply to your sales, see this article.
How do I migrate videos hosted on other platforms?
If you already have a course hosted on external platforms such as Vimeo or Panda Video, you don't need to manually download each file to your computer before uploading it to Hotmart. The platform provides a built-in migration tool. To use it, follow these steps:
- Click the nine-dot menu in the upper-right corner of the Hotmart navigation bar and select Video Library.
- In the Library tab, click the button New + and then select New load.
- You'll find an integration option that allows you to connect your external account. The system will scan your digital files and let you select and import multiple videos directly into Hotmart's storage environment with just a few clicks, making your migration faster and easier.
How do I manage file uploads and video processing times?
Once you've enabled the streaming service, you can add media files directly to your lesson pages through the Hotmart Club content manager.
Publishing a video involves two stages: uploading the file and media optimization. The media optimization is an automatic rendering process that adapts your video to different internet speeds, ensuring your students can watch your lessons without buffering, whether they're using a computer or the mobile app.
This secondary processing starts as soon as the upload is complete and displays a processing status. Optimization time varies depending on the file size, resolution, and the number of media files currently in the server's processing queue. During this stage, you don't need to keep your browser open, as the system completes the process in the background.
For more information about the upload process, see this article.