In Hotmart Pages, the SSL certificate ensures that pages are accessed through a secure connection (https). This feature is automatically provided by the platform for both internal and custom domains, as long as the configuration is correct.
In this article, you’ll understand how SSL works in Hotmart Pages, when it is automatically activated, and what needs to be checked to ensure your site is displayed as secure.
What is SSL and why is it important?
SSL (Secure Sockets Layer) is a security protocol responsible for encrypting communication between the visitor’s browser and the accessed website. This encryption protects transmitted data, such as personal information and payment details.
When a page does not have SSL enabled, browsers usually display warnings indicating that the site is not secure. These alerts can impact the user experience and reduce trust in the content.
Hotmart Pages provides SSL certificates automatically and free of charge for all domains used on the platform. The behavior varies depending on the domain type:
- Internal domain (e.g., yourbrand.hotmart.host): SSL is enabled by default, with no additional configuration required.
- Custom domain (e.g., yourbrand.com): SSL is also activated automatically, as long as the domain is correctly configured in Hotmart Pages.
How is SSL activated on a custom domain?
When you configure a custom domain in Hotmart Pages, the SSL certificate issuance process starts automatically. There is no need to request or manually install the certificate.
To ensure SSL is issued correctly, it’s important to check some technical aspects related to domain configuration. These precautions help prevent validation failures.
How do I know if SSL has been activated?
After configuring the domain, Hotmart Pages automatically starts the SSL certificate issuance process. This process can take up to 2 hours.
You can track the status directly in the Hotmart Pages domain panel:
- When the domain status shows Domain configured, SSL issuance has started.
- Once completed, the status will be updated to Secure site.
What should I do if the site is not secure?
If the domain status shows as configured and SSL appears as Secure site, but pages are still displayed as not secure, some adjustments may be needed.
In this case, follow these steps:
- Republish all pages linked to the domain.
- Check again for any CAA records in the DNS and remove them if present to allow proper certificate validation.
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