How to set up a custom domain in Hotmart Pages?

Using a custom domain on pages created with Hotmart Pages helps strengthen your online presence and makes your communication more professional. With it, your pages stop using the platform’s default address and start being accessed through your own domain, registered by you.

In this article, you’ll learn what a custom domain is, the requirements to use it in Hotmart Pages, and how to configure it step by step, including the necessary records in the provider where the domain was purchased.

What is a custom domain and how does it work in Hotmart Pages?

A domain is your page’s address on the internet—that is, what appears after “www” in the browser bar. When you set up a custom domain, such as yourdomain.com, you replace the default address provided by Hotmart with a unique address associated with your brand.

In Hotmart Pages, the custom domain is linked to the pages you create within the platform. After proper configuration, your pages will be displayed under this new address, with a security certificate (SSL) automatically included.

Before proceeding with the setup, it’s important to consider a few points:

To add a custom domain, you must have an active Hotmart Pages and Send subscription. If you are using the free version, you can continue using the default address provided by the platform or check the available plans.
The same domain cannot be pointed to more than one service at the same time. It must be pointed exclusively to Hotmart Pages.

What should I check before adding my domain?

Before starting the setup, make sure your domain:

Is active and valid.
Was properly registered with the provider where it was purchased.
Is not being used by another service or hosting.

If your domain contains special characters, such as accents, cedilla, or tilde, you will need to perform a pre-configuration before adding it to Hotmart Pages. This process consists of converting the domain into a format accepted by the platform.

❯ How to convert a domain with special characters?

Open the domain in your browser.
Copy the address shown in the navigation bar.
Paste this content into a text editor (such as Notepad).
The domain will automatically appear in the converted format.

How to add my domain in Hotmart Pages?

After verifying that the domain is valid, you can add it to your account. Follow the steps below:

Access your Hotmart account at https://app.hotmart.com/.
In the side menu, click Marketing and then Page creator.
Inside Hotmart Pages, click Domains.
Select the Set up domain option.
Enter your custom domain, without “https://” or “www”.
Click Set up and wait for the domain to be added to your account.

After completing this step, the domain will be linked to Hotmart Pages, but you will still need to configure it with the provider where it was registered.

How to configure domain records with the provider?

After adding the domain to Hotmart Pages, you need to create records in the DNS Zone of the provider where the domain was purchased. This step is essential to connect the domain correctly to the platform and allow your pages to be displayed.

Before you begin, make sure you have access to the domain’s DNS Zone. If you don’t know where to find this area, contact your provider’s support. Field names may vary depending on the platform used.

If the domain was registered with Registro.br or Cloudflare, check the articles below for more details on the setup:

Which records do I need to create in the DNS Zone?

The configuration varies depending on the type of domain you are using.

❯ Root domain: If you are using a root domain (for example, yourdomain.com), you will need to create two entries.

Entry 1 is the main record:

Type: CNAME
Name: your domain (according to your provider’s naming format)
TTL: leave blank
Points to: connect.pages.hotmart.com

Some domain providers do not allow creating a CNAME record for the root domain. When this happens, you can use the alternative configuration below.

❯ Alternative Entry 1 (when CNAME is not accepted)

This alternative consists of two records. Use this configuration only if the standard (CNAME) record is not available with your provider.

Record 1 (required)

Type: A
Name: your domain (according to your provider’s naming format)
TTL: leave blank
Points to: 34.117.59.36

Record 2 (optional, if the provider allows it)

Type: AAAA
Name: your domain (according to your provider’s naming format)
TTL: leave blank
Points to: 2600:1901:0:3825::

Entry 2 is the redirect with “www”:

Type: CNAME
Name: www
TTL: leave blank
Points to: your root domain, without “www”

❯ Subdomain: If you are using a subdomain, such as courses.yourdomain.com, you only need to create the main record.

After creating the records, wait for DNS propagation, which can take up to 72 hours depending on the provider

Frequently Asked Questions

❯ What should I do if the domain doesn’t work after configuration?

DNS propagation can take up to 72 hours. If the domain is not working after this period, check:

If the DNS records were created correctly
If there are no duplicate or conflicting records
If propagation has already been completed by the provider

If the issue persists, contact your domain provider’s support. If needed, you can also contact Hotmart support and send screenshots of the configured records.

❯ Do I need to install an SSL certificate on my domain?

No. Hotmart Pages automatically provides a security certificate (SSL), ensuring secure access to your pages via HTTPS.

❯ Can I use the same domain on Hotmart Pages and Hotmart Club?

No. A domain cannot be used simultaneously on both platforms. However, you can create a subdomain for Hotmart Club and keep the root domain on Hotmart Pages.

❯ I already published pages before setting up the domain. Do I need to make any changes?

Yes. For those pages to be accessed using the custom domain, you need to update the address (URL) of each one and republish them after the domain propagation. To learn how, see this article.

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