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How do I share Access Plus for the course I purchased?

Access Plus is a feature that allows the primary buyer to share their purchased course with up to three additional people. Each guest receives their own login to access the platform, tracks their individual lesson progress, and can issue a certificate of completion in their own name.

In this article, you will learn how to check if your purchase includes this benefit, find the exact steps to send invitations, and get answers to the most common questions about managing guests and cancellation rules.

 

How do I find out if my course has Access Plus?

Access Plus availability depends on the settings selected by the content creator at the time of sale. To check if you are eligible to send invitations, you need to access the product's Hotmart Club.

If the creator enabled it and you purchased an offer with Access Plus active, the management option will be visible in the course's internal menu. Please note that if you bought the product before the creator enabled this feature for the offer, your purchase will not include retroactive invitations.

 

How do I send access invitations to other people?

The invitation process is completed entirely within the member area of the product you purchased. The system sends an automatic email to your guests with instructions on creating a password, ensuring the privacy of your original login credentials.

To send invitations, just follow these steps:

  • Log in to your Hotmart account using the link: consumer.hotmart.com
  • Click on the course you want to share. 
  • Inside Club, look for the About tab.
  • Then, select the Set up Access Plus option. 
  • On the management screen, click the button to add or invite someone, enter your guest's email address, and confirm the invitation. 

Your guest will receive a notification in their inbox and simply needs to follow the email instructions to activate their individual access.

 

How do I manage invitations I've already sent?

You have full control over the access you distributed. On the same screen where invitations are sent, you can track the status of each one.

If a guest lets you know they didn't receive the message, you can resend the invite. Additionally, the platform allows you to temporarily block or unblock a guest's access at any time. If you sent an invitation to the wrong email or changed your mind, you can cancel it, provided the guest has not yet accepted the invite and activated their account.

 

Frequently Asked Questions

Can I remove or replace a guest? 

Replacing a guest is only possible if the sent invitation has not yet been accepted. In this scenario, you can cancel the pending invite and send it to a new email address. 

However, if the invited person has already accepted the invitation and activated their account, the slot is considered filled, and you cannot remove them to invite someone else. 

Who can I invite to the course? 

The choice of guests is completely up to you. You can share access with friends, business partners, or your employees.

❯ Can I add more than three people to my access? 

The invitation limit through the Access Plus feature is capped at three people per primary purchase. It is not possible to buy additional individual invites or increase this limit within the same transaction. To provide access to a larger group, you will need to make new purchases of the product.

Do my guests receive certificates in their own names? 

Yes. Because Access Plus creates an individual learning environment for each user, guests do not share your progress. They will have their own tracking for completed lessons, take their own assessments, and upon completing the content, the certificate will be issued under the name they registered when accepting the invitation. 

What happens to my guests if I cancel my purchase? 

All guests' access is directly linked to the status of your primary purchase. This means that if you request a refund for the product within the warranty period or if there is a payment default (such as overdue payments for subscriptions or installments), the main access will be suspended, and consequently, all guests will automatically lose access to the course.

 

Do you need to talk to us?

If you have any further questions, please contact us and we'll get back to you as soon as possible