Home Subscriptions and recurring paymentsHow to renew my subscription plan?

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How to renew my subscription plan?

A subscription is a recurring charge that can be weekly, monthly, quarterly, semi-annually, or annually.

By purchasing a subscription plan, you agree to the recurring charges. For example, with a monthly subscription, a new charge will be made every month to maintain your access to the product without you needing to contact Hotmart or the Producer.

The next charge is scheduled based on the date when the first payment for your subscription was approved. For example, if the first payment of a monthly subscription was approved on January 1, the next payment will be scheduled for February 1.

The payment ensures your access to the product throughout the corresponding billing cycle.

 

How does subscription renewal work?

The renewal process depends on the payment method used for your subscription.

Credit card

If you purchased your subscription using a credit card, the renewal is automatic. At the end of each billing cycle, a new recurrence is charged to the card registered for the subscription.

This means you do not need to make a new payment or contact Hotmart or the Producer to renew your subscription.

Bank payment slip

Where available, if you purchased your subscription using a bank payment slip, a new payment slip is issued on the subscription renewal date. It is automatically sent to the email address registered on the platform.

To continue accessing the product, simply make the payment by the due date shown on the payment slip.

 

Can I pay for my next subscription cycle in advance?

No. Since subscription renewals are processed automatically according to each billing cycle, it is not possible to make payments in advance.

A new payment must be issued at the end of each billing cycle.

 

What happens if I don't pay my subscription renewal?

If you do not make the payment within the established period, the Producer may block your access to the product.

Subscription charges are not retroactive. In other words, if you have an overdue payment, you only need to make the current payment to regularize your subscription. After the Producer identifies the payment, your access will be restored according to the product's rules.

After that, make sure to keep your future subscription payments up to date.

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If you have any further questions, please contact us and we'll get back to you as soon as possible