As soon as you make sales on Hotmart, the generated commissions are recorded in your account and become available for transfer progressively. In this article, you can check the release deadlines according to the payment method, how to check your available balance, what can prevent the attribution of a commission, and what is required to keep your registration details up to date to make a withdrawal.
Commission release deadlines
All paid sales are accounted for in your balance, but will be released progressively according to system approval dates.
The release period (integralization) is the processing time required for the amount to become available in your balance for transfer, considering possible guarantee periods, refunds, and purchase cancellations.
The deadlines for a commission to become available for withdrawal vary depending on the sale currency and the payment method chosen by the buyer:
- Sales in Brazilian Real (BRL) via Credit Card: available for withdrawal starting 30 calendar days from the sale date.
- Sales in currencies other than Real: can be withdrawn starting 15 calendar days after the sale is completed, considering the guarantee period.
How to check the amount available for withdrawal?
You can check the amounts that have already completed the release period directly on the platform:
- Log in to your Hotmart account at https://app.hotmart.com/.
- In the left side menu, click Wallet.
- Click Statement and select a recent period (e.g., the last 30 days).
- If you do not see the amounts on the screen, click the eye icon to display them.
Important: the deadline for withdrawing commissions in Reais may vary depending on the payment method used for the sale. For sales made via PIX or bank slip (boleto), the commission amount will be available for withdrawal after 2 calendar days.
To check the complete step-by-step guide on how to request the withdrawal of your available balance directly to your account, and how it works in each currency, check the article How to withdraw my commission?.
What can prevent the receipt or attribution of a commission?
When a sale is made, both the affiliate and the creator receive an email from Hotmart informing them about it, and the transaction is displayed in the Sales Report. If you do not receive this email or the affiliate commission is not attributed, a problem may have occurred at the time of purchase:
Important! To withdraw your commissions, you must have your complete financial information registered. To add a bank account, your documents must be registered and validated.
Check the detailed registration instructions according to your payout currency: