Managing a team is easier when each person has access only to the tools they need to do their job. The Collaborators Center allows Creators to invite team members to access specific areas of the platform using customized profiles with different permission levels.
In this article, you'll learn how the Collaborators Center works, which permissions are available, how to create profiles, invite collaborators, and grant access to Hotmart Club when needed.
Important: no permission in the Collaborators Center allows collaborators to change your account's personal information. The My Account menu remains accessible only to the account owner.
What is the Collaborators Center?
The Collaborators Center is a Hotmart tool that lets you share access to your business operations without sharing your account password.
Instead of giving full access to your account, you can create profiles with specific permissions for each team member. This allows collaborators to view and perform only the actions required for their role, making account management more secure and organized.
Access is managed through profiles, which group different permissions together. After creating a profile, you only need to assign it to the collaborators who will use it.
How do permissions work in the Collaborators Center?
Permissions are organized into categories. Each category groups actions related to a specific area of the platform and can be enabled according to your team's needs.
❯ What permissions are available?
Wallet
Allows collaborators to view Hotmart Wallet transactions, check the available balance, and request withdrawals.
Club
Includes permissions related to Hotmart Club management, such as community management, gamification, Club product management, combo management, Members Area customization, and product viewing.
Important: to allow a collaborator to edit content inside Hotmart Club, you must also import them into the Members Area. You'll find the step-by-step instructions later in this article.
Tools
Permissions to manage Pixel, Custom Checkout Page, Promotional Materials, Sales Funnel, Link Manager, Dynamic Alternative Pages, API integrations, documentation, and credentials.
Partnerships
Allows collaborators to manage affiliates and, depending on the permissions assigned, manage profiles and collaborators within the Collaborators Center.
Player
Permissions related to the Hotmart Player video library.
Products
Allows collaborators to configure and manage products and offers.
Reports
Provides access to account reports and analytics.
Sales
Allows collaborators to manage buyers, view sales, and manage subscriptions.
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How do I create a profile in the Collaborators Center?
Before adding a collaborator, you need to create at least one profile. Profiles contain the set of permissions that will be assigned to your team members.
❯ Step-by-step to create a profile
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Log in to your account at
https://app.hotmart.com.
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From the left-hand menu, click Tools, then View all.
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Select Collaborators Center.
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Click Profiles.
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Select Create Profile.
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Enter a name for the profile.
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Expand each permission category and select the access you want to grant.
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Click Save.
After the profile is created, you can use it to add as many collaborators as needed.
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How do I add a collaborator?
Once you've created a profile, you can invite members of your team.
❯ Step-by-step to add a collaborator
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Log in to your account at
https://app.hotmart.com.
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From the left-hand menu, click Tools, then View all.
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Select Collaborators Center.
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Click Invite Collaborator.
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Enter the collaborator's name and email address.
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Select the profile you want to assign.
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Click Next.
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Enter your Electronic Signature to confirm the invitation.
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Click Continue.
After the invitation is confirmed, the collaborator will receive an email to accept it.
If you need help with your Electronic Signature,
check the dedicated Help Center article.
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How do I access a Collaborators Center as a team member?
After accepting the invitation sent by the Creator, collaborators can access the Collaborators Center whenever they need to work on that account.
❯ Step-by-step to access
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Log in to your account at
https://app.hotmart.com.
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From the left-hand menu, click Tools, then View all.
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Select Collaborators Center.
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Click Access Collaborators Centers I Participate In.
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Find the Collaborators Center you want to access.
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Click Accept Invitation, if you haven't already.
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After accepting the invitation, click Access.
While you're using another account as a collaborator, a blue bar will appear at the top of the screen indicating that you're accessing the account through the Collaborators Center.
To return to your own account, click Exit Collaborators Center.
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How do I allow a collaborator to manage content in Hotmart Club?
Granting permissions in the Collaborators Center alone is not enough to allow someone to edit content inside Hotmart Club.
If a collaborator needs to create lessons, edit content, reply to comments, or manage courses, you must also import them into the Members Area.
❯ Step-by-step to import a collaborator into a course
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Log in at
https://app.hotmart.com.
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Click Products > Members Area.
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Select the appropriate Members Area.
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Select the course.
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Open the Users tab.
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Click Import Users.
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Select Manually.
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Enter the collaborator's information.
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Assign the Admin or Editor role.
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Select the group, if applicable.
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Click Add User.
If you want to grant access to manage the entire Members Area instead of a specific course, see the
Help Center article about importing users
into the Members Area.
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Frequently asked questions
❯ Can I edit a profile after creating it?
Yes. To edit a profile:
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Log in at
https://app.hotmart.com.
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From the left-hand menu, click Tools, then View all.
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Select Collaborators Center.
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Click Profiles.
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Find the profile you want to edit.
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Click Actions > Edit.
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Make the necessary changes.
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Click Save.
The changes will automatically apply to every collaborator assigned to that profile.
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❯ Do I need to create a profile for each collaborator?
No. Profiles should represent team roles or access levels. This means multiple collaborators can use the same profile whenever they need the same permissions.
If a collaborator needs permissions that differ from an existing profile, you can edit that profile or create a new one with the appropriate permissions.
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❯ Can a collaborator belong to more than one profile?
No. Each collaborator can only be assigned to one profile within the Collaborators Center.
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❯ Can a collaborator change my account information?
No. Regardless of the permissions granted, your account's personal information and the My Account menu remain accessible only to the account owner.
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